Important Information for delegates and exhibitors
SCAM WARNINGS – BE VIGILANT!
Delegates, participants, exhibitors and other partners are continually targeted by companies claiming to be, or work with, event organisers. They use existing event branding and may appear genuine. In the past this has included directories and hotel bookings, besides other requests.
Our official partners are listed on the conference website, thus we ask you to retrieve all information and guidance from there only.
ESHNR has no impact on possible scam attempts and thus will not assume any liability for such activity. Please do inform us immediately if you receive anything unexpected, looking like potential scam or that you are unsure of.
WHAT TO DO IF TARGETED BY A SCAMMER
In case you encounter or receive scam:
Ignore completely and do not communicate in any way. Writing letters and responding to emails simply confirms that you exist and are available at the address/email address/number they have and therefore to continue or try to pursue a payment.
1. Alert us immediately
2. Do not pay anything
3. Do not communicate with the scammers even when they threaten legal action
HOTEL BOOKING AGENCIES
Please beware of hotel booking companies who contact participants, speakers and supporting companies claiming to be either a preferred supplier or, in some cases, working for our event, that demand up-front payment, charge substantial penalties for changes or cancellation and may not even make a reservation with the unapproved hotel.
We advise that you make your arrangements through reputable suppliers and not via unsolicited phone calls or emails.
UNSOLICITED MARKETING COMMUNICATIONS
Companies are being targeted by agencies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost. Be aware that this data is likely fraudulent. If you receive any such unsolicited offers, please do not respond unless you have checked with us first.
If you are unsure of any correspondence received, please contact us directly at firstname.lastname@example.org.